Contact Our Team
Have questions about your project? Need technical advice? Our engineers and support team are here to help you succeed.
Ways to Reach Us
Choose the option that works best for you. We typically respond within 2 hours during business hours.
Phone
+1 (555) 3D-PRINT
Mon-Fri 8am-6pm PSThello@3dprintpro.com
Response within 2 hoursHeadquarters
123 Innovation Drive
San Francisco, CA 94107
Frequently Asked Questions
Quick answers to common questions
What file formats do you accept?
We accept STL, OBJ, 3MF, and STEP files. For best results, export your model as a high-resolution STL with units clearly defined.
What's your typical turnaround time?
Standard orders ship in 3-5 business days. Express (24-hour) and rush (same-day) options are available for most technologies.
Do you offer design assistance?
Yes! Our engineers can review your files for manufacturability and suggest optimizations at no additional charge.
What are your payment terms?
We accept all major credit cards, PayPal, and net-30 terms for qualified business accounts.