FREQUENTLY ASKED QUESTIONS

Starting your journey with Elite Motors is simple. First, browse our online inventory to find vehicles that interest you. Once you've identified potential matches, schedule a test drive through our website or by calling our sales team. Our specialists will walk you through every step, from initial consultation to final delivery.

Absolutely! We encourage test driving multiple vehicles to ensure you find the perfect match. Schedule back-to-back appointments to compare different models. Our team can also arrange extended test drives for serious buyers who want a comprehensive experience.

You'll need a valid driver's license, proof of insurance, and proof of residence. If financing, bring recent pay stubs or proof of income. For trade-ins, bring your current vehicle's title and registration. Our team will guide you through any additional documentation needed.

Yes! We offer complimentary white-glove delivery within 50 miles of our showroom. For customers outside this range, we can arrange professional vehicle transport at competitive rates. All deliveries include a comprehensive vehicle orientation.

Every pre-owned vehicle undergoes a rigorous 150-point inspection by our certified technicians. This includes mechanical, electrical, and cosmetic evaluations. We provide a detailed inspection report with every vehicle, and all necessary reconditioning is completed before sale.

You can get an instant estimate using our online trade-in tool, or schedule an in-person appraisal at our showroom. Our valuations are based on current market data, vehicle condition, mileage, and service history. We offer competitive trade-in values and transparent evaluations.

No, you don't need to pay off your loan first. We handle the payoff process directly with your lender. If your vehicle is worth more than the loan balance (positive equity), the difference can be applied as a down payment. If there's negative equity, we can often roll it into your new financing.

We accept trade-ins in all conditions. While vehicles in better condition command higher values, we consider all factors including maintenance history, accident reports, and market demand. Complete service records and a clean vehicle presentation can help maximize your trade-in value.

Manufacturer warranties typically cover defects in materials and workmanship for 3-4 years or 36,000-50,000 miles. Powertrain coverage often extends longer, usually 5-10 years or 60,000-100,000 miles. Specific coverage varies by manufacturer. We provide detailed warranty information for each vehicle.

Yes, extended warranties can typically be purchased anytime before your factory warranty expires. However, purchasing at the time of sale often provides better rates and more comprehensive coverage options. Contact our service department to discuss extended warranty options.