Privacy Policy

Introduction

BackendKit, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Company name (optional)
• Payment information (processed by Stripe)

Usage Data

We automatically collect information about your use of our services:

• API usage metrics and logs
• Database query performance data
• Error logs and debugging information
• Browser type and IP address

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send billing notices
• Respond to customer support requests
• Send technical notices and security alerts
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse

Data Security

We implement industry-standard security measures to protect your data:

• All data encrypted at rest using AES-256
• All data encrypted in transit using TLS 1.3
• Regular security audits and penetration testing
• SOC 2 Type II certified infrastructure
• Role-based access controls for internal staff

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we:

• Delete your personal information within 30 days
• Anonymize usage logs and metrics
• Retain billing records as required by law (7 years)

Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@backendkit.dev

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session when logged in
• Remember your preferences (theme, language)
• Analyze site traffic and usage patterns

You can control cookies through your browser settings.

Third-Party Services

We use third-party services that may collect information:

• Stripe for payment processing
• SendGrid for transactional emails
• Cloudflare for CDN and DDoS protection
• AWS for infrastructure and hosting

International Data Transfers

BackendKit is based in the United States. If you access our services from outside the U.S., your data may be transferred to and processed in the United States or other countries. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR and other applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.