Frequently Asked Questions
Everything you need to know about DataViz.
Data & Integrations
What data sources does DataViz support?
DataViz connects to 50+ data sources including PostgreSQL, MySQL, BigQuery, Snowflake, Redshift, MongoDB, CSV files, Google Sheets, Salesforce, HubSpot, and more. We add new integrations monthly.
How does the AI query feature work?
Simply type a question in natural language (e.g., "Show me revenue by region for Q4") and our AI translates it into an optimized query, runs it against your connected data sources, and returns a visual answer. No SQL knowledge required.
Can I import CSV or Excel files?
Yes! Drag and drop CSV, Excel, or JSON files directly into DataViz. We'll automatically detect column types and suggest visualizations. Files up to 500MB are supported on all plans.
Security & Privacy
Is my data secure?
Absolutely. We use AES-256 encryption at rest and TLS 1.3 in transit. We're SOC 2 Type II certified and GDPR compliant. We never store your raw data - only metadata for query optimization.
Do you offer on-premise deployment?
Yes, our Enterprise plan includes options for on-premise deployment, private cloud (AWS, GCP, Azure), and air-gapped environments. Contact our sales team for details.
Pricing & Plans
Is there a free trial?
Yes! We offer a free plan with up to 3 data sources and 10 dashboards. No credit card required. When you're ready for more, upgrade to Pro or Enterprise.
Can I cancel anytime?
Yes. No long-term contracts on monthly plans. Cancel anytime and you'll retain access until the end of your billing period. Annual plans offer a 20% discount.
Still have questions?
Contact Us