Privacy Policy

1. Introduction

EventPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform, including our website, mobile applications, and related services (collectively, the "Services").

2. Information We Collect

Information You Provide

• Account Information: Name, email address, password, phone number, and profile picture
• Event Information: Event details, descriptions, schedules, and venue information
• Payment Information: Credit card numbers, billing addresses (processed by our payment partners)
• Communication Data: Messages, support requests, and feedback

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General location based on IP address
• Cookies: Session data, preferences, and analytics information

3. How We Use Your Information

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information, updates, and marketing communications
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud

4. Information Sharing

• With Event Organizers: When you register for an event, your registration information is shared with the event organizer
• Service Providers: With vendors who perform services on our behalf
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Legal Requirements: To comply with applicable laws or regulations

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest (AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• SOC 2 Type II compliance

6. Your Rights

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, contact us at privacy@eventpro.com.

7. Contact Us