Privacy Policy

1. Introduction

Shield Insurance Group ("Shield," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our insurance services, website, and applications.

2. Information We Collect

We collect information necessary to provide insurance services:

• Personal identifiers: name, address, date of birth, Social Security Number
• Contact information: email, phone number, mailing address
• Financial information: payment details, credit history (with your consent)
• Insurance-related information: driving records, claims history, health information (for applicable policies)
• Property information: home details, vehicle information
• Website usage data: IP address, browser type, pages visited

3. How We Use Your Information

We use collected information to:

• Underwrite and issue insurance policies
• Process claims and provide customer service
• Calculate premiums and manage billing
• Detect and prevent fraud
• Comply with legal and regulatory requirements
• Communicate about your policy and services
• Improve our products and services

4. Information Sharing

We may share your information with:

• Insurance carriers and reinsurers
• Claims adjusters and investigators
• Third-party service providers who assist our operations
• Regulatory bodies and law enforcement when required by law
• Credit bureaus and reporting agencies

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of certain data sharing
• Receive a copy of your data in portable format

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Contact Us

For privacy-related questions or to exercise your rights: