Frequently Asked Questions

TeamSync is an all-in-one work management platform designed for modern teams. It combines project tracking, team collaboration, document management, and workflow automation into a single, intuitive platform used by over 50,000 teams worldwide.

Yes! Our Free plan includes unlimited projects, up to 10 team members, core views (List, Board, Calendar), and 5GB storage. No credit card required to get started.

TeamSync uniquely combines project management, real-time collaboration, and AI-powered insights in one platform. Unlike tools that require multiple integrations, TeamSync provides built-in docs, whiteboards, time tracking, and resource planning — eliminating tool sprawl and context switching.

Absolutely. You can upgrade, downgrade, or cancel your plan at any time. When upgrading, you'll be prorated for the remainder of your billing cycle. When downgrading, the change takes effect at the start of your next billing period.

Yes, annual billing saves you 20% compared to monthly billing across all paid plans. Enterprise customers can also discuss custom multi-year agreements with our sales team.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual Enterprise plans. All payments are processed securely through Stripe.

TeamSync employs enterprise-grade security including AES-256 encryption at rest, TLS 1.3 in transit, SOC 2 Type II certification, and optional SSO/SAML integration. We undergo regular third-party security audits and penetration testing. Learn more about our security practices.

Yes, TeamSync is fully GDPR compliant. We offer data processing agreements (DPAs), EU data residency options, and provide tools for data export and deletion requests. Read our Privacy Policy for full details.

Yes, you can export all your data at any time in CSV, JSON, or PDF formats. We believe in data portability — your data belongs to you, and you should always be able to take it with you.

TeamSync integrates with 200+ tools including Slack, GitHub, Figma, Google Workspace, Microsoft 365, Jira, Salesforce, and many more. We also offer a REST API and webhooks for custom integrations. See all integrations.

Yes, TeamSync has native apps for both iOS and Android with full feature parity. You can manage tasks, collaborate with your team, and track progress on the go. Download from the App Store or Google Play.