1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, and password when you create an account
- Booking Information: Travel dates, destinations, passenger details, and payment information
- Travel Documents: Passport information, visa details, and other documents you choose to store
- Communications: Messages you send to us, customer support inquiries, and feedback
2. How We Use Your Information
We use the information we collect to:
Provide Services
Process bookings, send confirmations, and manage your travel itineraries
Personalize Experience
Recommend destinations, hotels, and experiences based on your preferences
Send Updates
Notify you about flight changes, gate updates, and important travel alerts
Improve Services
Analyze usage patterns to enhance our platform and user experience
3. Information Sharing
We share your information only in the following circumstances:
- Service Providers: Airlines, hotels, and tour operators necessary to fulfill your bookings
- Payment Processors: Secure payment partners to process transactions
- Legal Requirements: When required by law or to protect our legal rights
- With Your Consent: When you explicitly authorize sharing with third parties
We never sell your personal data to advertisers or data brokers.
4. Data Security
We implement robust security measures to protect your data:
Encryption
256-bit SSL/TLS encryption for all data in transit
PCI Compliant
Payment Card Industry standards for all transactions
Access Controls
Strict access limits and regular security audits
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a standard format
- Opt-out: Unsubscribe from marketing communications
6. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Analyze how you use our services
- Provide personalized recommendations
You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: privacy@traveldesk.example.com
Address: TravelDesk Inc., 123 Travel Street, San Francisco, CA 94102
Response Time: We respond to all requests within 30 days