1. Acceptance of Terms
By accessing or using TravelDesk ("Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all visitors, users, and others who access or use the Service.
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
2. Account Registration
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your contact information is up to date
3. Booking & Payments
When you make a booking through TravelDesk:
3.1 Pricing
All prices are displayed in your selected currency and include applicable taxes and fees unless otherwise stated. Prices are subject to change until booking is confirmed.
3.2 Payment
Payment is processed at the time of booking. We accept major credit cards, debit cards, and selected digital payment methods. You authorize us to charge your payment method for the total amount.
3.3 Confirmation
A booking is confirmed only when you receive a confirmation email from us. Until then, availability and pricing are not guaranteed.
4. Cancellation & Refunds
Our cancellation policies vary by booking type:
| Booking Type | Free Cancellation | Refund Policy |
|---|---|---|
| Flights | 24 hours after booking | Airline policy applies |
| Hotels | Up to 48 hours before | Full refund if eligible |
| Experiences | Up to 24 hours before | Full refund if eligible |
| Packages | Varies by component | Partial refund possible |
Refunds are processed within 5-10 business days to your original payment method.
5. User Responsibilities
As a user of TravelDesk, you agree to:
Do
- • Provide accurate booking information
- • Check travel requirements (visas, vaccines)
- • Arrive on time for flights and activities
- • Review bookings before confirming
Don't
- • Use the Service for illegal purposes
- • Attempt to circumvent pricing systems
- • Share account credentials
- • Misuse rewards or promotional offers
6. Limitation of Liability
TravelDesk acts as an intermediary between you and travel service providers. We are not liable for:
- • Actions or omissions of airlines, hotels, or tour operators
- • Flight delays, cancellations, or schedule changes
- • Weather-related disruptions or natural disasters
- • Personal injury or property damage during travel
- • Indirect, incidental, or consequential damages
Our maximum liability is limited to the amount you paid for the affected booking.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by TravelDesk and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
8. Termination
We may terminate or suspend your account immediately, without prior notice, for any reason, including:
- • Breach of these Terms
- • Fraudulent or suspicious activity
- • Request by law enforcement
- • Extended periods of inactivity
Upon termination, your right to use the Service will cease immediately. Existing bookings will be honored subject to their individual terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of San Francisco County, California.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes by:
- • Posting the updated Terms on this page
- • Sending an email to your registered address
- • Displaying a notice in the app or website
Continued use of the Service after changes constitutes acceptance of the new Terms.
11. Contact Us
If you have questions about these Terms, please contact us:
Email: legal@traveldesk.example.com
Address: TravelDesk Inc., 123 Travel Street, San Francisco, CA 94102
Phone: +1 (800) 123-4567