Terms of Service
Last updated: January 1, 2024
Summary: By using our website or services, you agree to these terms. You must be 21+ to purchase alcohol. We reserve the right to refuse service and modify these terms at any time.
1. Acceptance of Terms
By accessing or using the Craft House Brewery website and services, you agree to be bound by these Terms of Service. If you do not agree to all terms, please do not use our services.
2. Age Requirement
You must be at least 21 years of age to purchase alcoholic beverages from Craft House Brewery. By placing an order, you represent and warrant that you are at least 21 years old. We reserve the right to verify age at any time and refuse service to anyone who cannot provide valid proof of age.
3. Online Purchases
When you make a purchase through our website:
- You agree to provide accurate and complete information
- You authorize us to charge your payment method for the total amount
- All prices are in US dollars and exclude shipping unless stated otherwise
- We reserve the right to refuse or cancel orders at our discretion
- Product availability and pricing are subject to change without notice
4. Shipping and Delivery
Alcoholic beverages can only be shipped to states where permitted by law. Someone 21 years or older must be present to sign for delivery. We are not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.
5. Returns and Refunds
Due to the nature of alcoholic beverages, we cannot accept returns on beer purchases unless the product is defective or damaged during shipping. For merchandise:
- Returns accepted within 30 days of purchase
- Items must be unused and in original packaging
- Return shipping costs are the responsibility of the customer
- Refunds will be processed within 10 business days
6. Tour and Event Bookings
Tour and event bookings are subject to availability. Full refunds are available for cancellations made at least 24 hours before the scheduled time. No refunds for cancellations within 24 hours or no-shows. We reserve the right to cancel or reschedule events due to unforeseen circumstances.
7. Responsible Drinking
We encourage responsible consumption of alcoholic beverages. Please do not drink and drive. If you or someone you know has a drinking problem, please contact the SAMHSA National Helpline at 1-800-662-4357.
8. Intellectual Property
All content on our website, including logos, images, text, and graphics, is the property of Craft House Brewery and is protected by copyright and trademark laws. You may not use our content without express written permission.
9. Limitation of Liability
Craft House Brewery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Multnomah County, Oregon.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
12. Contact Information
If you have questions about these Terms of Service, please contact us:
Craft House Brewery
247 Brewers Row
Portland, OR 97201
legal@crafthouse.com
(503) 555-1234