Frequently Asked Questions

ContractAI is an AI-powered contract lifecycle management platform that helps legal, sales, and procurement teams draft, negotiate, and manage contracts faster and with less risk. Our platform uses advanced machine learning to analyze contracts, identify risks, and suggest improvements in real time.

ContractAI serves legal teams, sales operations, procurement departments, and HR teams at organizations of all sizes. Whether you manage 50 or 50,000 contracts per year, our platform scales to your needs.

Our AI uses advanced NLP models trained on millions of legal documents to identify clause types, assess risk levels, suggest alternative language, and flag deviations from your organization's playbook. The system learns from your feedback to improve accuracy over time.

Absolutely. ContractAI is SOC 2 Type II certified, GDPR compliant, and uses AES-256 encryption at rest and TLS 1.3 in transit. We never use customer data to train our AI models. Your contracts remain yours.

Yes. SSO via SAML 2.0 and OpenID Connect is available on our Enterprise plan. We integrate with Okta, Azure AD, Google Workspace, and OneLogin.

Data is stored in SOC 2 compliant data centers in the US and EU. Enterprise customers can choose their preferred data residency region to comply with local regulations.

Yes, every plan includes a 14-day free trial with full feature access. No credit card required to start.

Absolutely. You can upgrade or downgrade at any time from your account settings. Changes take effect at the start of your next billing cycle, and we prorate any differences.

We accept all major credit cards (Visa, Mastercard, Amex), ACH transfers, and wire payments. Enterprise customers can arrange purchase order-based billing.