Privacy Policy

1. Introduction

DataForge, Inc. ("DataForge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data pipeline platform and related services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, company name, and billing information. This is necessary to provide and manage your access to DataForge.

2.2 Pipeline Data

DataForge processes the data you send through your pipelines. We process this data solely to provide the service and do not access, use, or share your pipeline data for any other purpose. Pipeline data is encrypted in transit and at rest.

2.3 Usage Data

We automatically collect information about how you use DataForge, including pipeline configurations, performance metrics, error logs, and feature usage. This data helps us improve the platform and diagnose issues.

2.4 Cookies & Analytics

We use essential cookies for authentication and session management. We also use analytics tools to understand how visitors interact with our website. You can opt out of non-essential cookies through your browser settings.

3. How We Use Your Information

• To provide, maintain, and improve the DataForge platform
• To process transactions and send billing notifications
• To send technical alerts, updates, and security notifications
• To respond to support requests and provide customer service
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating the platform (hosting, payment processing, analytics)
• Legal authorities when required by law or to protect rights and safety
• Business transfers in connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures including:

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• SOC 2 Type II certified infrastructure
• Regular third-party security audits and penetration testing
• Role-based access controls and audit logging

6. Data Retention

We retain your account information for as long as your account is active. Pipeline data is retained according to your pipeline configuration settings. When you delete your account, we permanently delete your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your personal data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise any of these rights, contact us at privacy@dataforge.io.

8. International Transfers

DataForge operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers outside the EEA.

9. Children's Privacy

DataForge is not intended for use by children under 16. We do not knowingly collect personal information from children.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: