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Privacy Policy

Last updated: January 15, 2025

Summary: We collect only what's necessary, never sell your data, and give you full control over your information. We're GDPR and CCPA compliant.

1. Introduction

EmailPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform.

2. Information We Collect

Information You Provide

  • Account Information: Name, email, password, phone, company details
  • Billing Information: Payment method, billing address (via Stripe)
  • Email Lists: Subscriber data you upload or collect
  • Campaign Content: Emails, templates, and content you create

Information Collected Automatically

  • Usage Data: Features used, campaigns sent, login times
  • Device Information: IP address, browser type, operating system
  • Email Analytics: Opens, clicks, bounces, and unsubscribes

3. How We Use Your Information

  • Provide, maintain, and improve our Services
  • Process transactions and send billing notifications
  • Respond to support requests and inquiries
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Companies that help us operate
  • Business Transfers: In connection with a merger or acquisition
  • Legal Requirements: When required by law

5. Data Security

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance

6. Your Rights (GDPR & CCPA)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Opt-out: Opt out of marketing communications

To exercise these rights, contact privacy@emailpro.com.

7. Contact Us

EmailPro, Inc.

Data Protection Officer

100 Market Street, Suite 300

San Francisco, CA 94105

Email: privacy@emailpro.com