How Can We Help?
Our support team is available 24/7 to assist with orders, partnerships, and any questions you might have.
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Get in Touch
Prefer to reach us directly? Here are all the ways you can contact FoodDash support.
Live Chat
Chat with us in the app
Available in FoodDash AppHeadquarters
123 Delivery Lane
San Francisco, CA 94105
United States
Frequently Asked Questions
Quick answers to common questions
How do I track my order?
Once your order is placed, you can track it in real-time through our app or website. Click the "Track Order" button on your order confirmation, or visit the tracking page and enter your order ID.
How do I request a refund?
If you're unsatisfied with your order, open the FoodDash app, go to your order history, select the order, and tap "Help". You can report specific issues and request a refund or credit directly.
How do I cancel my DashPass subscription?
To cancel DashPass, go to Account Settings > DashPass > Manage Subscription > Cancel. You'll continue to have DashPass benefits until the end of your billing period.
What's your delivery radius?
Delivery radius varies by restaurant, typically between 3-10 miles. Enter your address in the app to see all available restaurants and their estimated delivery times.
How do I become a delivery driver?
Visit our Dashers page and click "Sign Up to Dash". You'll need to be 18+, have a valid driver's license, and pass a background check. Most applicants can start dashing within a week.