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Frequently Asked Questions
How do I reset my password?
Click "Forgot Password" on the login page, enter your email address, and we'll send you a reset link. The link expires in 24 hours for security.
Can I download courses for offline viewing?
Yes! Pro and Enterprise subscribers can download courses using our mobile app. Downloaded content is available offline for up to 30 days.
How do I get a refund?
We offer a 30-day money-back guarantee on all course purchases. Contact our support team within 30 days of purchase, and we'll process your refund within 5-7 business days.
How do certificates work?
Complete all course modules and pass the final assessment to earn a certificate. Certificates are shareable on LinkedIn and include a unique verification URL.
Can I share my account with others?
Individual accounts are for personal use only. For teams or organizations, check out our Enterprise plan which includes team management and shared access features.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Enterprise customers can also pay via invoice.
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