Privacy Policy
Last updated: January 1, 2024
At LearnHub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile picture when you create an account.
- Payment Information: Credit card numbers, billing address, and transaction history when you make purchases.
- Learning Data: Course progress, quiz results, completion certificates, and learning preferences.
- Communications: Messages you send to instructors, support tickets, and feedback you provide.
- User Content: Reviews, comments, and other content you post on our platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Personalize your learning experience and recommend courses
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
3. Information Sharing
We may share your information in the following circumstances:
- With Instructors: Course instructors receive your name, profile picture, and course progress data.
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, analytics, email delivery).
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and employee training on data protection.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and personal data.
- Portability: Receive your data in a portable format.
- Opt-out: Unsubscribe from marketing communications at any time.
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.
7. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@learnhub.com
Address: 123 Learning Street, San Francisco, CA 94105
Phone: +1 (555) 123-4567