Privacy Policy
Last updated: December 20, 2024
At MailCraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform.
1. Information We Collect
Information You Provide
- Account registration information (name, email, password)
- Billing and payment information
- Email content and subscriber lists you upload
- Support communications
Information Collected Automatically
- Usage data (features used, pages visited, actions taken)
- Device information (browser type, OS, screen resolution)
- IP address and approximate location
- Email performance data (opens, clicks, bounces)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform
- Process transactions and send billing notifications
- Improve our services and develop new features
- Send administrative communications
- Provide customer support
- Detect and prevent fraud or abuse
3. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate our platform
- Payment processors for billing
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, and SOC 2 Type II compliance.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You can also export your data or request a complete account deletion by contacting our support team.
6. Cookies
We use essential cookies for authentication and preferences, and analytics cookies to understand how our platform is used. You can control cookie preferences through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@mailcraft.app or visit our contact page.