Terms of Service

1. Acceptance of Terms

By accessing or using Mailcraft's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Mailcraft provides an email API platform that enables developers to send transactional emails. Our services include email sending, analytics, webhooks, and related features.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account.

4. Acceptable Use

You agree not to use our services to:

• Send spam or unsolicited emails
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful content
• Harass, abuse, or harm others

5. Payment Terms

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specified in our refund policy.

6. Service Level Agreement

We strive to maintain 99.9% uptime for our services. In the event of downtime exceeding this threshold, eligible customers may receive service credits as outlined in our SLA.

7. Limitation of Liability

To the maximum extent permitted by law, Mailcraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email or through our services. Continued use after changes constitutes acceptance.

9. Contact

For questions about these Terms, please contact us at legal@mailcraft.dev.