Frequently Asked Questions

Starter is an all-in-one collaboration platform designed for modern teams. It combines project management, real-time collaboration, analytics, and integrations in one powerful tool. Whether you're a startup or enterprise, Starter helps your team work smarter and ship faster.

Starter is built for product teams, engineering teams, and any collaborative group that wants to streamline their workflow. We have customers ranging from 2-person startups to Fortune 500 companies. Our flexible pricing and features make it suitable for teams of any size.

Getting started is easy! Simply sign up for a free account, invite your team members, and start creating projects. We also offer personalized onboarding for teams - just book a demo with our team.

Yes! All paid plans come with a 14-day free trial. No credit card required to get started. You'll have full access to all features during your trial period.

Absolutely! You can upgrade or downgrade your plan at any time. When you upgrade, you'll get immediate access to new features. When you downgrade, the change will take effect at the start of your next billing cycle.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. For enterprise plans, we also offer invoicing and bank transfer options. All payments are processed securely through Stripe.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Starter within the first 30 days of your paid subscription, contact our support team for a full refund, no questions asked.

We integrate with 100+ tools including Slack, Discord, Microsoft Teams, GitHub, GitLab, Bitbucket, Figma, Notion, Linear, Jira, Zapier, and many more. Check our integrations page for the full list.

Yes! We have native apps for iOS and Android, as well as desktop apps for Mac, Windows, and Linux. All apps sync in real-time so you can access your work from anywhere.

Yes, our desktop and mobile apps support offline mode. You can view and edit your projects without an internet connection. Changes will sync automatically when you're back online.

Absolutely. We take security seriously. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II certified and undergo regular third-party security audits. Read more in our privacy policy.

Yes, we support SSO with SAML 2.0 on our Enterprise plan. We integrate with all major identity providers including Okta, Azure AD, Google Workspace, and OneLogin.

By default, data is stored in our US data centers (AWS). Enterprise customers can choose to have their data stored in EU, APAC, or other regions for compliance with local data residency requirements.