Last updated: December 26, 2024
Privacy Policy
At Starter, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
Table of Contents
1. Information We Collect
We collect information you provide directly to us, including:
- Account Information: Name, email address, password, and profile details
- Payment Information: Credit card numbers, billing address (processed securely by Stripe)
- Usage Data: Features you use, preferences, and settings
- Communication Data: Messages you send us through support or feedback channels
Automatically Collected: We also collect device information, IP addresses, browser type, and interaction data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Provide Services
Operate, maintain, and improve our platform
Communicate
Send updates, security alerts, and support messages
Analyze & Improve
Understand usage patterns and enhance features
Protect & Secure
Detect fraud and ensure platform security
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With vendors who help us operate our services (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Consent: When you explicitly agree to sharing
4. Data Security
We implement industry-standard security measures to protect your data:
Encryption
AES-256 at rest, TLS 1.3 in transit
SOC 2 Type II
Certified compliance
Access Control
Role-based permissions
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data in a structured format
Correction
Request correction of inaccurate personal data
Deletion
Request deletion of your personal data (right to be forgotten)
Opt-Out
Opt out of marketing communications at any time
7. Third-Party Services
We use trusted third-party services to provide our platform:
Stripe
Payment processing
AWS
Cloud infrastructure
Google Analytics
Usage analytics
Intercom
Customer support
8. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
123 Innovation Way
San Francisco, CA 94107
United States