Privacy Policy
Last updated: January 15, 2024
At StreamHub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.
1. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Username and password
- Profile picture and bio
- Payment information (processed securely by our payment providers)
- Social media account information (if you choose to connect)
Usage Information
We automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Pages visited and features used
- Stream viewing history and preferences
- Interaction data (likes, comments, shares)
2. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process payments and payouts to creators
- Personalize your experience and content recommendations
- Send important updates, newsletters, and marketing (with your consent)
- Analyze usage patterns to improve our platform
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Service Providers: Companies that help us operate (hosting, analytics, payment processing)
- Business Partners: For joint marketing or promotional activities (with your consent)
- Legal Authorities: When required by law or to protect our rights
- Other Users: Public profile information visible to the community
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data
- Regular security audits and penetration testing
- Access controls and authentication measures
- Employee security training and background checks
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restrict: Limit how we process your data
To exercise these rights, contact us at privacy@streamhub.example.com
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site traffic and usage
- Deliver personalized content and ads
You can manage cookie preferences in your browser settings or through our cookie consent banner.
7. Children's Privacy
StreamHub is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law. When you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Email: privacy@streamhub.example.com
Address: StreamHub Inc., 123 Creator Way, San Francisco, CA 94107
Data Protection Officer: dpo@streamhub.example.com
Have Questions?
Our privacy team is here to help.