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Customer Satisfaction Survey

Last updated 2 hours ago

Live
0
Responses
68%
Completion
4:32
Avg. Time
72
NPS Score
Excellent
Promoters (50%)
Passive (25%)
Detractors (25%)
Q3

How likely are you to recommend us to a friend or colleague?

0
1
2
3
4
5
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9
10

Trusted by research teams at

Acme Inc Globex Initech Umbrella Massive
Platform Features

Everything you need for
powerful research

From survey creation to advanced analytics, SurveyKit provides all the tools your team needs to collect and analyze data.

Smart Survey Builder

Drag-and-drop interface with 20+ question types. Build beautiful surveys in minutes, not hours.

Real-time Analytics

Watch responses flow in live. Interactive charts, filters, and cross-tabulation analysis.

Panel Recruitment

Access 50M+ respondents worldwide. Target by demographics, behaviors, and custom criteria.

Enterprise Security

SOC 2 Type II certified. GDPR, HIPAA compliant. Your data is protected by industry-leading security.

Multi-language Support

Reach global audiences with surveys in 50+ languages. AI-powered translation assistance.

Powerful Integrations

Connect with Salesforce, HubSpot, Slack, and 100+ other tools your team already uses.

Question Types

Every question type you'll ever need

20+ question types designed for maximum response quality. From simple multiple choice to advanced matrix grids and NPS.

Multiple Choice
Rating Scale
NPS Score
Matrix Grid
Open Text
Ranking
Image Choice
Slider

Radio Buttons

Single selection from options

Checkboxes

Multiple selections allowed

Star Rating

Visual 5-star ratings

NPS Scale

0-10 likelihood score

0
5
10
Analytics

Turn responses into
actionable insights

Powerful analytics tools help you understand your data and make better decisions.

Response Breakdown

Very Satisfied
45%
Satisfied
30%
Neutral
15%
Dissatisfied
7%
Very Dissatisfied
3%

Cross-tabulation Analysis

Slice and dice your data by any variable. Discover hidden patterns and correlations.

Sentiment Analysis

AI-powered analysis of open-text responses. Understand the emotion behind the words.

Export & Reports

Export to Excel, PDF, SPSS. Schedule automated reports to stakeholders.

Explore Analytics
Survey Templates

Start with expert-designed templates

Browse our library of 150+ professionally designed survey templates.

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Testimonials

Loved by research teams worldwide

SurveyKit transformed how we collect customer feedback. The NPS tracking alone increased our retention by 23%.

Sarah Chen

VP of Customer Success, TechCorp

The analytics are incredibly powerful. We can segment data in ways that weren't possible with our old tool.

Marcus Johnson

Head of Research, Globex

Enterprise-grade security with consumer-grade simplicity. Our team adopted it in days, not months.

Emily Rodriguez

Director of Insights, Massive Inc

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