Privacy Policy

TradePro Inc. ("TradePro," "we," "us") is committed to protecting the privacy and security of your personal and financial information. This Privacy Policy explains our practices regarding data we collect when you use our trading platform and services.

Information We Collect

As a regulated financial services provider, we collect:

• Identity information: Name, date of birth, SSN/TIN, government-issued ID
• Contact information: Email address, phone number, mailing address
• Financial information: Bank account details, income, net worth, investment experience
• Trading data: Order history, positions, account balances, transaction records
• Device information: IP address, browser type, device identifiers, usage patterns

How We Use Your Information

• Open and maintain your trading account
• Execute trades and process transactions
• Verify your identity (KYC/AML compliance)
• Detect and prevent fraud and unauthorized access
• Provide customer support and account notifications
• Improve our platform and develop new features
• Comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We share data only with:

• Clearing firms and exchanges to execute and settle trades
• Banking partners to process deposits and withdrawals
• Identity verification services for KYC compliance
• Regulatory authorities (SEC, FINRA, FinCEN) as required by law
• Service providers who assist with platform operations under strict confidentiality agreements

Data Security

We implement bank-level security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Multi-factor authentication
• SOC 2 Type II certified infrastructure
• Regular penetration testing and security audits
• Cold storage for cryptocurrency assets

Data Retention

We retain account and transaction data for a minimum of 7 years as required by financial regulations (SEC Rule 17a-4). After account closure, we retain only what is legally required.

Your Rights

• Access your personal data through your account dashboard
• Request correction of inaccurate information
• Request data export in machine-readable format
• Opt out of marketing communications
• Request account deletion (subject to regulatory retention requirements)

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete, and the right to opt out of sale (we do not sell personal information).

Contact

Privacy inquiries: privacy@tradepro.com

Data Protection Officer: dpo@tradepro.com