Privacy Policy

Introduction

AI Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence platform and services.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Billing information and payment details
• Company name and job title
• Profile information you choose to provide

Usage Information

We automatically collect certain information when you use our platform:

• API usage metrics and request logs
• Device and browser information
• IP address and location data
• Interaction data with our services

Input Data

When you use our AI models, we process the prompts and data you submit. We retain this data only as necessary to provide our services and improve model performance, unless you opt out.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send billing information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues
• Train and improve our AI models (with your consent)

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. API request data is retained for 30 days by default, after which it is anonymized or deleted. You can request deletion of your data at any time through your account settings or by contacting us.

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• SOC 2 Type II compliance
• Access controls and authentication mechanisms
• Continuous monitoring for security threats

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers: Third parties who assist in operating our platform
• Business partners: With your consent, for integrated services
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers or acquisitions

Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. Essential cookies are required for basic platform functionality.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: