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Frequently Asked Questions

Find answers to common questions about camping at Pine Valley

What are your check-in and check-out times?

Check-in time is 2:00 PM and check-out is 11:00 AM. Early check-in and late check-out may be available upon request and subject to availability. Please contact our office to arrange.

Are pets allowed at Pine Valley?

Yes! We're a pet-friendly campground. There's a $10 per night pet fee. Pets must be leashed at all times and owners must clean up after their pets. We have a dedicated dog park for off-leash play.

What is your cancellation policy?

Cancellations made 48 hours or more before arrival receive a full refund. Cancellations within 48 hours are charged one night's stay. No-shows are charged the full amount. Weather-related cancellations are handled on a case-by-case basis.

Do you have WiFi available?

Yes, complimentary WiFi is available throughout the campground. The signal is strongest near the office and recreation areas. Please note that while we strive for good coverage, speeds may vary depending on location and usage.

What amenities do cabins include?

All cabins include AC/heat, full bathroom, kitchen (or kitchenette), bedrooms with linens, covered porch, and outdoor grill. You'll need to bring towels, toiletries, and kitchen supplies. Premium cabins also include a hot tub and fireplace.

Is firewood available for purchase?

Yes, firewood is available at our camp store for $8 per bundle. To prevent the spread of invasive species, we ask that you only burn firewood purchased on-site or certified heat-treated wood. Do not bring firewood from home.

Are campfires allowed?

Yes, campfires are permitted in designated fire rings only. Fires must be attended at all times and completely extinguished before leaving your site or going to sleep. During periods of high fire danger, restrictions may apply.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, cash, and checks. A credit card is required to hold reservations. Full payment is due upon check-in.

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