Rated #1 Help Desk by G2 in 2024

Support that scales with you

Deliver exceptional customer experiences with our all-in-one support platform. Ticketing, live chat, knowledge base, and AI automation - everything your team needs to succeed.

0+
Support Teams
0M+
Tickets Resolved
0%
Satisfaction Rate
Sarah online
John
Payment not processing 2m
Hi, I'm trying to upgrade my plan but the payment...
Emma
How to export data? 15m
I need to export my customer data for...
MK
Integration not working 1h
The Slack integration stopped sending...

Trusted by 10,000+ support teams worldwide

Shopify Stripe Notion Linear Vercel Figma
Omnichannel Support

All your channels in one place

Connect with customers wherever they are. Email, chat, social media, phone - manage everything from a single, unified inbox.

Email

Automatic ticket creation from emails. Smart routing based on content and sender.

Live Chat

Real-time conversations with customers. Proactive chat triggers and AI-powered responses.

Social Media

Twitter, Facebook, Instagram DMs - all in one inbox. Respond without switching apps.

Phone

Integrated cloud phone system. Call recording, transcription, and automatic ticket creation.

AI-Powered

Let AI handle the routine, you handle the complex

Our AI assistant learns from your best agents and handles up to 60% of routine inquiries automatically.

Smart Suggestions

AI analyzes tickets and suggests relevant responses from your knowledge base.

Auto-Categorization

Automatically tag, prioritize, and route tickets to the right team.

Instant Resolution

Resolve common questions instantly with AI chatbot before they become tickets.

AI Assistant
Analyzing ticket...
Suggested Response

"I understand you're having trouble with your payment. I've checked your account and it looks like your card was declined due to insufficient funds. Would you like to try a different payment method?"

92% confidence match
Related article: "Troubleshooting Payment Issues"
Powerful Features

Everything you need to deliver exceptional support

From ticket management to analytics, DeskFlow has all the tools your team needs to provide world-class customer service.

Ticket Management

Organize, prioritize, and track every customer conversation. Custom fields, tags, and statuses tailored to your workflow.

Team Collaboration

Internal notes, @mentions, collision detection. Work together seamlessly on complex issues.

Analytics & Reporting

Real-time dashboards, custom reports, and insights to improve your support operations.

SLA Management

Set response and resolution time targets. Automatic escalation and priority bumping.

Automation Rules

Automate repetitive tasks with powerful triggers and actions. Save hours every week.

Customization

Custom fields, workflows, and branding. Make DeskFlow work exactly the way you need.

100+ Integrations

Works with your favorite tools

Connect DeskFlow with the apps you already use. From CRMs to e-commerce platforms, we've got you covered.

Slack
Communication
Jira
Project Management
Salesforce
CRM
Shopify
E-commerce
Zapier
Automation
Stripe
Payments
Simple Pricing

Plans that grow with your team

No hidden fees, no surprises. Start free and upgrade as you grow.

Starter
$ 0
Free forever for small teams
  • Up to 3 agents
  • Email ticketing
  • Basic knowledge base
  • Community support
Get Started Free
Enterprise
Custom
For large organizations
  • Everything in Pro
  • AI-powered automation
  • Custom integrations
  • Dedicated support
  • 99.99% SLA guarantee
Customer Stories

Loved by support teams everywhere

"DeskFlow reduced our response time by 65% in the first month. The AI suggestions are incredibly accurate - it's like having an extra team member."
Sarah Chen
Sarah Chen
Head of Support, TechCorp
"We switched from Zendesk and haven't looked back. DeskFlow is more intuitive, faster, and costs half the price. Our team actually enjoys using it."
Marcus Johnson
Marcus Johnson
CX Director, ShopEasy
"The knowledge base integration is seamless. Customers find answers themselves, and when they do reach us, agents have all the context they need."
Emily Rodriguez
Emily Rodriguez
Support Lead, SaaSify

Ready to transform your customer support?

Join 10,000+ teams delivering exceptional customer experiences with DeskFlow.

No credit card required. 14-day free trial.