Privacy Policy
Last updated: January 1, 2024
Introduction
Copper & Oak Distillery ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or visit our distillery.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Date of birth (to verify you are 21 or older)
- Tour and tasting reservations
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Verify age for alcohol purchases
- Manage tour and tasting reservations
- Send order confirmations and updates
- Respond to customer service requests
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service providers: Payment processors, shipping carriers, and email service providers who assist in our operations
- Legal compliance: When required by law, court order, or government regulation
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Age Verification
Our products are intended for adults 21 years of age and older. We use age verification technology and require date of birth confirmation for all alcohol purchases. If we learn that we have collected information from someone under 21, we will delete that information immediately.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may limit some functionality of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at privacy@copperandoak.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Copper & Oak Distillery
1892 Bourbon Trail Road
Bardstown, KY 40004
Email: privacy@copperandoak.com
Phone: (502) 555-1892