Frequently Asked Questions
Find answers to common questions about DocuMate.
What is DocuMate?
DocuMate is a modern documentation platform designed for developers and teams. It offers AI-powered search, dark mode, version control, collaboration tools, and e-signature capabilities.
Is there a free plan?
Yes! Our Starter plan is completely free and includes 5 documentation projects, basic search, dark mode, and community support.
Can I import existing documentation?
Absolutely! DocuMate supports importing from Markdown files, Notion, Confluence, and other popular documentation tools.
Does DocuMate support custom domains?
Yes, Business and Enterprise plans include custom domain support with SSL certificates.
How does the AI search work?
Our AI-powered search understands context and intent, not just keywords. It can handle typos, synonyms, and natural language queries to help users find answers faster.
Can multiple people edit simultaneously?
Yes! Real-time collaboration is built-in. You can see who's editing, leave comments, and track changes in real-time.
Is my data secure?
Yes. We use AES-256 encryption, are SOC 2 certified, GDPR compliant, and follow industry best practices for security.
What integrations are available?
DocuMate integrates with Slack, GitHub, GitLab, Google Drive, Notion, Figma, Salesforce, and many more through our API and Zapier.
Do you offer support?
Free plans include community support. Business plans get priority email support, and Enterprise customers receive dedicated support with SLA guarantees.