Privacy Policy

Introduction

DocuMate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our documentation platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Company information
• Payment information
• Profile information

Usage Information

We automatically collect certain information when you use our service:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Search queries and interactions

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send notifications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Detect and prevent fraud and abuse
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• AES-256 encryption for data at rest and in transit
• Regular security audits and penetration testing
• Access controls and authentication measures
• Employee training on data protection

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

Cookies

We use cookies and similar tracking technologies to track activity on our service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, and customer support.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@documate.dev
Address: 123 Documentation St, San Francisco, CA 94102