Privacy Policy

MealBox ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We collect information you provide directly:

• Account information (name, email, password)
• Delivery address and phone number
• Payment and billing information
• Dietary preferences and allergies
• Meal ratings and feedback
• Communications with our support team

We automatically collect:

• Device and browser information
• IP address and location data
• Usage data and browsing patterns
• Cookie and tracking technology data

How We Use Your Information

• Process and deliver your meal kit orders
• Personalize your menu recommendations
• Process payments and prevent fraud
• Send order updates, delivery notifications, and receipts
• Improve our recipes, service, and website
• Send marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We share data only with:

• Delivery partners who bring your box to your door
• Payment processors for secure transactions
• Analytics providers to improve our service
• Law enforcement when legally required

Data Security

We use industry-standard encryption (TLS/SSL) for all data transmission. Payment information is processed through PCI-compliant processors and is never stored on our servers.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing emails
• Export your data in a portable format

Cookies

We use essential cookies for site functionality, analytics cookies to understand usage, and marketing cookies (with your consent) for personalized advertising. You can manage cookie preferences in your browser settings.

Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from minors.

Contact Us

For privacy-related inquiries: privacy@mealbox.com