Privacy Policy

Last updated: December 25, 2024

HIPAA Compliance

MediCare Plus is committed to protecting your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We collect information necessary to provide you with quality healthcare services, including:

  • Personal identification information (name, address, date of birth)
  • Contact information (phone, email)
  • Medical history and health records
  • Insurance and billing information
  • Appointment and visit records

How We Use Your Information

Your health information is used for:

  • Treatment: Providing, coordinating, and managing your healthcare
  • Payment: Billing and insurance claims processing
  • Healthcare Operations: Quality improvement and administrative functions

Information Sharing

We may share your health information with:

  • Healthcare providers involved in your care
  • Insurance companies for payment and coverage
  • Legal authorities when required by law
  • Business associates who assist in our operations (under strict confidentiality agreements)

Your Rights

You have the right to:

  • Access and obtain copies of your medical records
  • Request corrections to your health information
  • Request restrictions on certain uses and disclosures
  • Request confidential communications
  • Receive a notice of our privacy practices
  • File a complaint if you believe your privacy rights have been violated

Data Security

We implement comprehensive security measures to protect your health information:

  • 256-bit SSL encryption for all online communications
  • Secure, password-protected electronic health record system
  • Regular security audits and updates
  • Staff training on HIPAA compliance and privacy practices
  • Physical security measures for paper records

Website Privacy

Our website uses cookies to improve your browsing experience. We collect:

  • Website usage data and analytics
  • IP address and browser information
  • Pages visited and time spent on site

This information is used solely to improve our website and services. It is not shared with third parties for marketing purposes.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact our Privacy Officer:

Privacy Officer

MediCare Plus

123 Medical Center Drive

New York, NY 10001

Phone: 1-800-123-456

Email: privacy@medicareplus.com