Privacy Policy

1. Introduction

Pawsome Veterinary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, address, phone number, email)
• Pet information (name, species, breed, age, medical history)
• Payment information (credit card numbers, billing address)
• Emergency contact information
• Insurance information
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Provide veterinary care and services for your pets
• Schedule and manage appointments
• Process payments and insurance claims
• Send appointment reminders and follow-up care instructions
• Communicate about preventive care and health updates
• Improve our services and client experience
• Comply with legal and regulatory requirements

4. Information Sharing

We do not sell your personal information. We may share information with:

• Veterinary specialists and referral hospitals when needed for your pet's care
• Laboratories for diagnostic testing
• Pet insurance companies with your authorization
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure storage of medical records
• Access controls and authentication
• Regular security assessments
• Staff training on privacy practices

6. Your Rights

You have the right to:

• Access your personal information and pet medical records
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

7. Cookies and Website

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: