Frequently Asked Questions
Everything you need to know about ExpenseFlow. Can't find an answer? Contact us.
Getting Started
ExpenseFlow offers a 14-day free trial with full access to all features, including AI receipt scanning, automated approvals, and analytics. No credit card is required to start. At the end of your trial, you can choose a plan or your account will be downgraded to our free tier.
Most teams are up and running within 15 minutes. Simply create your account, invite your team, configure your expense categories and approval workflows, and you're ready to go. Our guided onboarding wizard walks you through every step.
Yes! ExpenseFlow supports CSV, Excel, and direct imports from most popular accounting platforms. Our migration team can also help you transition from tools like Expensify, Concur, or spreadsheet-based systems at no additional cost.
Features & Capabilities
Simply snap a photo of your receipt with our mobile app. Our AI extracts the merchant name, date, amount, tax, and category with 99.2% accuracy. It handles receipts in 40+ languages and automatically converts foreign currencies to your base currency.
ExpenseFlow integrates with 50+ tools including QuickBooks, Xero, NetSuite, SAP, Sage, Slack, Microsoft Teams, Google Workspace, and all major credit card providers. We also offer a REST API for custom integrations.
Yes. We connect directly with Visa, Mastercard, and Amex corporate card programs. Transactions are automatically imported, matched with receipts, and categorized. You can set spending limits, block categories, and get real-time alerts.
Security & Pricing
Absolutely. ExpenseFlow uses AES-256 encryption at rest, TLS 1.3 in transit, and is SOC 2 Type II certified. We are GDPR and CCPA compliant, and undergo annual third-party security audits. Your data is hosted in enterprise-grade data centers with 99.99% uptime.
Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing cycle. No long-term contracts required.
Yes. For teams of 100+ users, we offer custom enterprise pricing with volume discounts, dedicated support, custom integrations, SSO/SAML, and a dedicated account manager. Contact our sales team for a custom quote.