Privacy Policy

1. Introduction

Domaine de Lumière ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, join our wine club, or visit our estate.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address, and date of birth (to verify legal drinking age)
• Payment Information: Credit card details processed securely through our payment processor
• Account Information: Username, password, and wine preferences
• Reservation Data: Booking details for tastings, tours, and events
• Communication Records: Your correspondence with us via email, phone, or contact forms

3. How We Use Your Information

We use the information we collect to:

• Process orders and wine club shipments
• Manage reservations for tastings, tours, and events
• Send order confirmations and shipping notifications
• Communicate about new wines, events, and promotions (with your consent)
• Improve our website and personalize your experience
• Comply with legal requirements and age verification
• Prevent fraud and protect our business

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors, shipping carriers, and email platforms that help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Essential cookies required for basic website functionality cannot be disabled.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at privacy@domainedelumiere.com.

8. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal information we collect and how it is used. To make a CCPA request, contact us at the information below.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order and transaction records are kept for seven years for tax and legal compliance.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: